Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Network log in

How can you sign into a network with ROKU if the university requires you log in to the network using a user name and password? Trying to set up the device in a college dorm...or do I have to buy a modem/router?

Roku Employee
Roku Employee

Re: Network log in


Thanks for the inquiry.

If you live in a college dorm, you will most likely need to connect your Roku device with the Hotel & Dorm Connect feature. Please be aware that in order to use the Hotel & Dorm feature your device needs to have already been activated. If your device has not yet been activated, we would recommend activating your device using an alternate network or a mobile hotspot.

For more information about Hotel & Dorm connect, visit our Support page here: How do I use Hotel & Dorm Connect to connect to the internet?


Danny R.
Roku Forum Moderator
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Level 7

Re: Network log in

What if the given "DIRECT-ROKU-..." wifi doesn't show when I go to connect my computer? I have done every kind of restart including factory reset multiple times and it works for a minute and then it cant find the given roku wifi...

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Community Streaming Expert

Re: Network log in

See if this applies:

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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