I absolutely cannot get connected to my home wifi but I can get connected to my phone hotspot. Please explain??????
Try the following. It's worked for me several times, even when my Rokus can't connect but other devices connect to the same wifi network without problem.
Restart your wifi router.
When router comes back up, restart your Roku device(s) - Settings > System > Restart system (If on Roku tv, Settings > System > Power > Restart system)
Reset Roku device(s) network connection - Settings > Network > Set up connection