Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Hi — for 3 days now Netflix is not loading from my Roku stick. All other apps work fine.
For the first day, it went through the Netflix splash screen, then to a cryptic (hex code) error message (which I could dismiss to get back to the Home Screen). Now it just sits, stuck, at the Netflix splash screen.
- I’ve rebooted the Roku.
- I’ve made sure (today) that the Roku s/w is up-to-date (it is).
- And I’ve deleted and reinstalled the Netflix app.