when i go to the wifi on the tv i click my router and it asks if im at a hotel or dorm. i click dorm and it tells me to connect to the roku wifi and then fill out information on a browser. when i get onto the roku wifi a browser doesnt pop up. where do i go to enter the information?
Many hotels, dorms, etc, are set up with a wifi system that you connect to by logging in on a web page via an internet web browser.
The Roku has no web browser. In order to log the Roku into the net's web page, you use the browser in a wifi-equipped computer or mobile device and set it up to work through the Roku. You do this by connecting your computer or mobile device to the Roku via a wifi-direct connection.
This Roku page explains the process: https://support.roku.com/article/215058118
in the link it says after the connection is initiated, the remaining steps will appear on the television screen. Complete these steps on your computer or smartphone. however when i connected (i tried on both my phone and laptop) nothing popped up on my tv or my phone/laptop. I even tried saying i was at home instead of a dorm and it connects to the wifi, but i cant get on anything like youtube or netflix.