I have the Roku Premiere and it will not show my WiFi name to connect. I plugged in my fire stick and it’s working just fine. I have unplugged it, restarted it, and reset it but still nothing.
Thanks for the inquiry.
Have you ensured your router is broadcasting a 2.4GHz Wi-Fi network for the device to connect to? The Roku Premiere is only compatible with wireless b/g/n networks on the 2.4 GHz spectrum.
Please keep us posted and we will continue to assist you from there.
Thanks,
Danny
Thanks for the inquiry.
Have you ensured your router is broadcasting a 2.4GHz Wi-Fi network for the device to connect to? The Roku Premiere is only compatible with wireless b/g/n networks on the 2.4 GHz spectrum.
Please keep us posted and we will continue to assist you from there.
Thanks,
Danny
I am getting this message as well. I have 2 different networks and the one I usually connect to is not showing up when Roku does the scan. It is showing up fine on my computer. HEEEELLLLPPPP