Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Lynnmb
Level 7

My wireless will not connect. I removed device and it won’t let me reconnect.

Two of the 4 Roku’s in my house all of a sudden will not connect to the internet. Internet is up and working fine. I have restarted, reset, factory reset, tried to check for updates and finally removed the device off my account. Now I can’t get the device to go past the pair remote stage. Will not connect to anything. Help 

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RokuDanny-R
Roku Employee
Roku Employee

Re: My wireless will not connect. I removed device and it won’t let me reconnect.

@Lynnmb

Thanks for the post.

What Roku model devices are you experiencing an issue? Have you already tried rebooting your wireless network?

With more detailed information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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