Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

My wireless connection requires a username, however my Roku Express does not prompt me for one.

I have an office in a co-working space.  My wireless account requires both a username and password.  My Roku Express fines the wireless network, however I do not get prompted for a username.  How can I connect?

0 Kudos
2 Replies
Highlighted
Level 12

Re: My wireless connection requires a username, however my Roku Express does not prompt me for one.

Look into the "Hotel and Dorm Room" connection.  It will allow you to access a captive portal like the system you describe.

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: My wireless connection requires a username, however my Roku Express does not prompt me for one.

@mescen 

Thanks for the inquiry.

As @twiceover mentioned, have you tried connect with Hotel & Dorm Connect?

For more information about Hotel & Dorm Connect, visit our Support page here: How do I use Hotel & Dorm Connect to connect to the internet?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos