Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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JB837
Level 7

My network is not listed from the choices and I selected "Scan Again"

I just set up my ROKU and I am trying to connect to my WI-FI, and none of the networks match my home network. I selected scan again and it still cannot find my network. Any suggestions?

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renojim
Level 21

Re: My network is not listed from the choices and I selected "Scan Again"

What's the model number of the Roku and is your Wi-Fi 2.4Ghz, 5Ghz, or both?

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