Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

My hotspot won’t populate on the network page.

I have a hotspot on my phone and I’m trying to connect it to my Roku express and my hotspot isn’t coming up on my network search. 
Can I not use my phone as an hotspot ? 
How do I fix this !?! 

0 Kudos
1 Reply
Level 19

Re: My hotspot won’t populate on the network page.

Your Roku Express has single band wifi capability, operating in the 2.4 GHz band only, on channels 1 through 11.   If your hotspot does not user the 2.4 GHz band, or if it is using a 2.4 GHz channel above 11, your Express won't see it.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos