Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have a hotspot on my phone and I’m trying to connect it to my Roku express and my hotspot isn’t coming up on my network search. Can I not use my phone as an hotspot ? How do I fix this !?!
Re: My hotspot won’t populate on the network page.
Your Roku Express has single band wifi capability, operating in the 2.4 GHz band only, on channels 1 through 11. If your hotspot does not user the 2.4 GHz band, or if it is using a 2.4 GHz channel above 11, your Express won't see it.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
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