Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

My cable connection only works on home screen...

I have Roku TV. It has been working fine until yesterday. I turn on the power, go to the home screen, see Cable TV, click on it and the cable won't play on the big screen. BUT....if I leave it on the home screen (with all the other little boxes to choose, antenna, etc) it works just fine. But as soon as I press ok on the roku remote, the cable appears and the screen freezes.


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Level 21

Re: My cable connection only works on home screen...

My first suggestion is to to a power cycle. Simply turning the TV "off" doesn't do that. Go into the Settings menu, find System/Power, and do a System Restart. An easier way is to simply pull the power cord for 10 seconds or so. 

Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.