Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

My cable connection only works on home screen...

I have Roku TV. It has been working fine until yesterday. I turn on the power, go to the home screen, see Cable TV, click on it and the cable won't play on the big screen. BUT....if I leave it on the home screen (with all the other little boxes to choose, antenna, etc) it works just fine. But as soon as I press ok on the roku remote, the cable appears and the screen freezes.


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Community Streaming Expert

Re: My cable connection only works on home screen...

My first suggestion is to to a power cycle. Simply turning the TV "off" doesn't do that. Go into the Settings menu, find System/Power, and do a System Restart. An easier way is to simply pull the power cord for 10 seconds or so. 


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