Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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svaenuku20
Level 7

My Roku wont pick up my new wifi network

I just activated my new wifi modem through Xfinity and tried connecting it to my Roku but wont go through at all giving me error code 014.41. Iv never had this problem before its always been able to connect to other networks just fine. Please help! 

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RokuDanny-R
Roku Employee
Roku Employee

Re: My Roku wont pick up my new wifi network

@svaenuku20 

Thanks for the note.

That error code is caused by an incorrect password for your network. Check that you have selected the correct network and have entered your password correctly.

Try taking a look here for more tips about troubleshooting that network error code: What should I do if I cannot connect to my home network or the internet?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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