Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Roku won’t connect to wireless network

Why does my Roku have issues connecting to WiFi??? my WiFi is strong and it connects once in a blue but today no connection at all but my other one is fine 

HELP ! 

0 Kudos
6 REPLIES 6
LTirado
Reel Rookie

Re: My Roku won’t connect to wireless network

I am so frustrated with Roku. I ended up restarting my Roku Express and now it won’t accept my password to connect to the internet. I had issues all day long trying to open the Philo app to no avail. I’m about ready to take a hammer to it. Ugh!!!

0 Kudos
BriseidaV
Newbie

Re: My Roku won’t connect to wireless network

Omg me too! All three of my rokus wont connect i have only one firstick and thats doing just fine!!

0 Kudos
RokuDanny-R
Retired Moderator

Re: My Roku won’t connect to wireless network

Hi everyone,

Thanks for the posts.

Can you please provide more detailed information about the issue you are experiencing?

-what Roku model device are you using
-who is your ISP (internet service provider)
-what is the make and model of your router
-what wireless frequency is your router broadcasting
-have you tried connecting to an alternate wireless network, such as a mobile hotspot, to see if you are experiencing the same issue

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Sandra6
Newbie

Re: My Roku won’t connect to wireless network

Been trying to set a internet connection with my user name and password I have on my computer 

0 Kudos
Sandra6
Newbie

Re: My Roku won’t connect to wireless network

Is there anyway I can set up a new user name and password 

0 Kudos
renojim
Community Streaming Expert

Re: My Roku won’t connect to wireless network

@Sandra6, what are you trying to do?  Your computer password has nothing to do with a Roku password or your Wi-Fi password.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos