Network - Wireless & Wired Connections

[Aireal]

My Riki won’t connect to the internet the internet is working and it finds it but won’t connect and now freezes when I try to go to the internet set up. I have tried several times but it freezes now but I figured out to go up instead of down to get to it but still won’t connect have restarted it many times and nothing changes

[atc98092]

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@Aireal wrote:
My Riki won’t connect to the internet the internet is working and it finds it but won’t connect and now freezes when I try to go to the internet set up. I have tried several times but it freezes now but I figured out to go up instead of down to get to it but still won’t connect have restarted it many times and nothing changes

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Before doing something drastic like doing a factory reset, first try resetting the network. You'll find it under the Settings/System menu, likely under Advanced system settings. This clears all cached network settings from memory and lets you start from scratch without actually deleting anything on the Roku.