Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DBDukes
Community Streaming Expert

Re: Mulitple Rokus drop connection same time every day

"sonicsunspot" wrote:
...
FYI - I did go back and edit the my original post to add the device numbers, serial numbers and software versions.  I only did it for 2 examples (not all 5).  I use mostly the Ultras for the Ethernet connection, but I have do have 1 streaming stick.
...

Sorry. I totally missed that. I was expecting it in a follow-up post, but putting it there is actually a better idea. Again, sorry for missing that.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
sonicsunspot
Level 7

Re: Mulitple Rokus drop connection same time every day

Quick update - last night I reset each Roku's screensaver FROM the Roku "Fish Tank" or "Landscape Shots" TO the basic analog clock.   This morning there was no disruption to the connection at 9am.
Next step is to verify no disruption on a weekday.  Will report back Monday.

Thanks for the help on this - we may have isolated it down to the screensavers.
0 Kudos
DBDukes
Community Streaming Expert

Re: Mulitple Rokus drop connection same time every day

"sonicsunspot" wrote:
Quick update - last night I reset each Roku's screensaver FROM the Roku "Fish Tank" or "Landscape Shots" TO the basic analog clock.   This morning there was no disruption to the connection at 9am.
Next step is to verify no disruption on a weekday.  Will report back Monday.

Thanks for the help on this - we may have isolated it down to the screensavers.

My gut tells me it’s the landscape. But you never know. Hate to drag it out, but if you want multiple screensavers available, add back no more than one a day of those you like. If the ones you removed were some you don’t plan on using again, just leave them uninstalled.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
tladuke56
Level 7

Re: Mulitple Rokus drop connection same time every day

Great thread.  I have been pulling my hair out trying to resolve the same issue.  My Roku premier on my Samsung smart TVs and my TCL tv with the internal Roku, buffers at the exact same time every morning.  7:46 am to be exact.  Both on the same WiFi channel.  I have 300mb Spectrum internet so buffering is not an issue normally.  I opened my spectrum app on my phone and watched the same channel’s as the phone.  Roku’s buffered together and phone app did not on same WiFi channel

i had a new app push a screensaver recently and that may be the problem 

I will implement the fix

 

thanks!

0 Kudos