"sonicsunspot" wrote:
All above - thanks for the input so far. The advice I got from Google on their router was to do a power on/off reboot of the device, which upon boot-up sets the router clock to do the "daily restart" or auto re-set. This made sense as 9am was a reasonable time for when it might have first been set up. So I got up at 3am and did a hard reset to set the clock at that time. no joy. still the 9am issue.
Please note - the rest of my network does not go down - I still have fill Ethernet and Wifi. I agree - seems logical its a network thing, but why are only Rokus disconnecting. I get the a blue screen with yellow circle with exclamation point in the middle. Does that mean something??? Can't find anyone else on the forum mentioning this symbol. Maybe it's Davinci Code...
That screen you describe is really odd. This will take some troubleshooting to resolve. What screensavers are you using on your devices? I ask because I recall threads on this forum from some years back where odd behavior was traced to an app/channel that had installed a screensaver without the user knowing.
Additionally, Roku has recently made changes to the way screensavers are added and activated, and there have been some hiccups in that, from what I've noticed.
And, since if you install an app on one device on your account, that app gets installed on all devices, that could explain why something is impacting all Roku boxes but only Roku boxes. So, to rule out some screensaver related app -- that's the only process that will run without actually launching an app -- I'm going to suggest that you remove all screensavers from third parties. In fact, I'd suggest removing all you don't use apart from the very basic Roku screensavers. Don't worry, you can add them back later, even paid screensavers. I'd suggest removing all but the clocks (analog and digital) and run just those for a few days. If you find that a screensaver won't uninstall, then that's a red flag.
After removing the screensavers, set to one of the two remaining clocks, either one, and then reboot the device. Check to see if any screensaver has reappeared. Do this for each device. If you find that screensavers are removed, reboot the device anyway.
By the way, you'll notice the uptime you asked about in another post on this thread has reset, since you did a reboot.
After doing this -- don't forget to do this for every device, and do a reboot on each device -- let us know if you experience your 9AM issue tomorrow.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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