Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Tj143
Level 7

Moved and roku won’t work

I moved and now have a new wireless network, roku will turn on just from the tv, it’s not turning on with the remote or the app. 
the remote and the app aren’t even connecting to it, it says no devices found. 

any advice would be appreciated 

0 Kudos
1 REPLY 1\
renojim
Community Streaming Expert

Re: Moved and roku won’t work

The app won't work until it's connected to the new Wi-Fi, so hopefully you can get the remote working.  If not, you could try setting up your new Wi-Fi to match your old Wi-Fi (same SSID/network name and password).  For the remote, make sure you have good fresh batteries and be very close to the stick when you power it up.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos