Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I’m on a specific WiFi that requires the MAC address before I can connect to the WiFi. My roku won’t let me access the settings to get the MAC address unless I first connect to WiFi and set up my roku. Any advice on how to get the MAC address?
If you have access to another wifi net, like maybe a mobile phone hotspot, you could set up using that. Once set up, Settings > System > About will give you the MAC address. Then you can set up with your router and reset your Roku's network settings for its new net.
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
