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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Csb6018
Level 7
‎03-31-2020 06:40 AM

Lost remote

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I lost my roku remote when i moved and now idk how to get in to the roku to update the wifi information 

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renojim
Community Streaming Expert
‎03-31-2020 08:15 AM

Re: Lost remote

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The only thing you can do (other than get a new remote) is to set up your new Wi-Fi (SSID, password, and band) exactly like your old Wi-Fi.  If you have a stick, you need a Roku remote.  If it's any other box/TV, find a universal remote that supports Roku.

Roku Community Streaming Expert

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I am not a Roku employee.

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renojim
Community Streaming Expert
‎03-31-2020 08:15 AM

Re: Lost remote

Jump to solution

The only thing you can do (other than get a new remote) is to set up your new Wi-Fi (SSID, password, and band) exactly like your old Wi-Fi.  If you have a stick, you need a Roku remote.  If it's any other box/TV, find a universal remote that supports Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Reply