Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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legleeagle
Level 7

Lost Roku TV remote -TCL roki tv model # 32s301

Hi,

 

HELP!! I have the Roku tv. My grandson lost my remote and this has not been an issue thus far but i had to reset my router and now i cannot get the roku remote app or the TV to connect :-( this is my upstairs TV so i am quite bummed by this. Any suggestions on how to get it to re-connect or which replacement remote i should purchase?

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2 Replies
Tivoburkee
Level 21

Re: Lost Roku TV remote -TCL roki tv model # 32s301

They sell wifi roku remote separately in stores like Walmart & Best buy, or on-line on amazon. If you have an old universal remote or cable remote, roku TV's use very old code set find in remotes going back to 90's. You might have one already, tell me brand and model number I will try to go you some codes to try.

Edmund
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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost Roku TV remote -TCL roki tv model # 32s301

@legleeagle 

Thanks for the inquiry.

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer.

You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator
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