Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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bellryan11
Level 7

Lost Remote New internet

i’ve had my roku for about a year or two and it’s always been hooked up to the same internet i’ve had the whole time. my dog ate the remote on the first week and i’ve always used my phone as the remote from the app. now my problem is i just got new internet, no remote and i can’t connect the roku to my phone because it’s not on the same network. can i fix this anyway?

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renojim
Level 21

Re: Lost Remote New internet

You can either set up your new Wi-Fi to match your old (same SSID and password) or get a cheap universal remote that supports Roku.

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