Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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dudubraun
Level 7

Re: Loosing internet connection and everything else in the house works still except the roku

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Well, now that the pile on has included the Ultra...

I originally reported that my new Ultra was working swimmingly via wireless. Well, it only took 4-5 days for that to change. I started having the same issues as with Premiere. However, it has been a few weeks now via LAN and, knock on wood, smooth sailing.

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counselor
Level 9

Re: Loosing internet connection and everything else in the house works still except the roku

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I seem to have joined a large group of Roku users with this problem.  I've been using Premiere since April 2020 and have encountered this problem intermittently.  In the past I have rebooted the router and Roku and restored the service.  This week I have been unable to restore the connection successfully.  I was able to watch a movie an Netflix last night, but nothing on Amazon, HBO Max, Hulu or Disney.  Today nothing.  Is there any solution other than returning the product?

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Dleader
Level 7

Re: Roku Express (3900) Cannot Login with Device

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Same problem same device, just started about 2 hours ago but was being slow since late last month. Restarted device 2 times, did hard restart on device, restarted wifi, it briefly connected and now won't connect.

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Dleader
Level 7

Re: Loosing internet connection and everything else in the house works still except the roku

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This is not resolved and seems to be systemic.

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delcecchi
Level 9

Re: Loosing internet connection and everything else in the house works still except the roku

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Interesting that I had a roku that died, kept rebooting etc, so I hooked up an old one I had that I stopped using because it also became flaky.    It has been rock solid for several weeks, except when I tried to use the bravo app, which apparently is obsolete since bravo now is part of NBC app.

Beats the **bleep** out of me what is going on.  

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counselor
Level 9

Re: Loosing internet connection and everything else in the house works still except the roku

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When I mentioned this to our grandson, he said that the Roku streaming platform on his smart TV stopped working for a few days so that could only watch live TV and couldn't stream.  They didn't do anything and after a few days they were able to stream again.  Curious.

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Cameronaj22
Level 7

Re: Loosing internet connection and everything else in the house works still except the roku

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4 of the 6 tvs in my house same issue.  (Different versions of ruko too) Always with resetting the router.  Its about twice or sometimes 3 times a week.   Im loosing my mind.  Why is this a thing?   Anyone have a better solve?

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lvcta21
Level 8

Re: Loosing internet connection and everything else in the house works still except the roku

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The best "solve" is to throw them in the garbage, and never do business with this company (Roku) again...ever!

KimIris27
Level 9

Re: Loosing internet connection and everything else in the house works still except the roku

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Wow! That's drastic, but I know how you feel.

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counselor
Level 9

Re: Loosing internet connection and everything else in the house works still except the roku

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I gave up and bought Chromecast with Google TV.  Home page a little cluttered, but works great.

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