Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
We have a 1 year old television from LG. It is connected to the internet, but the Roku won't connect. Help? We've already disconnected everything and reset everything, including the tv to factory specs.
What do you mean by "the Roku won't connect"? Do you get no display when you connect your Roku to an HDMI port on your tv and set your tv to use that HDMI as its input? Or are you saying you can't get your Roku to the internet? Or maybe it doesn't connect to your wifi?
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
I am having the same issue. My roku stick has been working just fine for a year, but now wont’t connect to the WiFi when it is plugged into my lg tv. I have tested it on my projector and it works fine there. I have restarted my modem and did a factory reset on the roku. After the factory reset, it worked ok, but after turning off the tv, the same problem occurs.