Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Kmyoder919
Level 7

Keyboard won’t show up when connecting to internet

My keyboard won’t show up when I am prompted to enter my internet password. How can I resolve this?

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2 REPLIES 2\
renojim
Community Streaming Expert

Re: Keyboard won’t show up when connecting to internet

Have you tried various buttons on your remote? I'd start with OK and then try some others.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: Keyboard won’t show up when connecting to internet

Move your highlight into the password field.  Press OK on the remote and the virtual keyboard should appear on screen.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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