Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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mcrawford
Level 7

Keeps dropping connection

I bought a new device Netgear wireless WIFI hotspot. When I setup in Roku wireless it ask for are you at home or hotel. I answer home device connects then drops out. It must be being blocked by Roku WHY

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2 Replies
bgbates
Level 8

Re: Keeps dropping connection

I have the same issue, hope there is a solution.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Keeps dropping connection

@mcrawford @bgbates

Thanks for the posts.

Can you please provide more information about the issue you are experiencing? What Roku model device are you using? What frequency is your hotspot using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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