Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Re: It Just STOPPED Working. Not Connected, Will not Connect, Other Wireless items Fine. ?
Does Settings / Network show you don't have a connection? If so, this means your Roku has lost its connection to the internet.
Here's what has worked for me.
Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes, if not keep going.
Restart the Roku to clear its memory via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart). Again sometimes that's all it takes, if not keep going.
Find and connect to your network via Settings> Network > Set up connection
If that doesn't fix it, try disconnecting the power to your Roku for a few seconds. When it comes back up, see if you then can set up the network connection.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.
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