Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Re: Issue Report Tracker ID Presented when attempting to set up my Roku Device.
Yeah, the scam thing definitely crossed my mind - I couldn't locate any similar issues in forums or the support page.
It's a fresh Roku Premier that I received in exchange for a faulty device from Roku (my 4th in less than a year). I have an older Roku 2 that has had zero problems over the last 4 years. I've tried changing the channel on my router to no avail, and the last 3 replacement devices I've received have all had connectivity issues.