Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Tabithaarnold78
Level 7

Is there a way to force roku to ask if I’m in a hotel

I am trying to connect my device at a hotel.  I know the steps involved as I travel a lot for work and always take my roku with me. When I connect to the wireless network, it is not giving me the pop up box for selecting I am at a hotel.  It is connecting to the WiFi and showing an active connection but my steaming services show no connection.  Connection checks are all successful and I’ve turned it off and back on.  Contacted customer service but they were not helpful. 

0 Kudos
1 REPLY 1\
atc98092
Community Streaming Expert

Re: Is there a way to force roku to ask if I’m in a hotel

No, there's no trick way to do that. You might go into the settings and perform a Network Connections reset. This removes all stored connection information, so you'll have to enter your credentials again when you get home. But it does blast out any previous stored info for that hotel chain. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos