Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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renojim
Community Streaming Expert

Re: Is There something going on with rokus connecting to the internet

@Starbaker2014--, https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

Roku Community Streaming Expert

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Starbaker2014--
Level 7

Re: Is There something going on with rokus connecting to the internet

Thanks that did the trick instantly !!!🎊🎉🎉🎊🎉🎉🎉

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Kat16
Level 7

Re: Is There something going on with rokus connecting to the internet

When I connect my Roku do you my TV

I get select English and then I get scanning

it scans and says no network found

and I have put in my password

 and everything it asked for

and I still can’t get nothing but scanning

Really getting disgusted if anyone could help

please give me help before I throw it across the yard 

LOL THANK YOU

 

 

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renojim
Community Streaming Expert

Re: Is There something going on with rokus connecting to the internet

@Kat16, if it's scanning and not finding any networks at all, that's not a good sign.  Can you enable the hotspot on your phone and see if it sees that network?  Make sure your phone's hotspot is set for the 2.4GHz band as not all Roku devices support the 5GHz band.

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