Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Internet not connecting error 001

My tv won’t connect to my internet and it was working fine before this happened. I restarted it and still, it won't work. It show error 001. 

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Roku Employee
Roku Employee

Re: Internet not connecting error 001


Thanks for the post.

What Roku model device are you using?

For more information about that error code, visit our Support page here: What should I do if my Roku® device is unable to update software?


Danny R.
Roku Forum Moderator
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