Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I am constantly having issues with my Roku and streaming. When I check connection it shows Excellent Wireless signal strength but Poor (0Mbps) Internet download speed. I called my ISP and they had me do a speed test on laptop next to TV and shows 33.73 download mbps via speedtest.net. Sometimes we can watch but mostly we cannot any more. The tech guys at ISP thinks its my device as no other issues with phone or laptop with service. Thoughts?