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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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ABGY
Level 7
‎09-14-2020 03:28 PM

Internet connection

I just bought a Roku Premier and I can't put my password to connect to internet. I chose my WiFI and them the screen to enter the password starts blinking. So it is impossible to enter the password. Is this happening to anyone else. My internet is working fine with other devices. Does anyone know what to do? Thanks

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makaiguy
Community Streaming Expert
‎09-14-2020 05:31 PM

Re: Internet connection

Have never seen such a blinking screen.
To enter the password you need to move the highlight into the password field, then press the OK button tp bring up the onscreen keyboard. Are you doing that?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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