Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Internet connection

Please help!

I'm trying to set up a new Roku Express.  I HAVE had Roku systems before.  For some reason, it shows my wifi name and approves the wireless connection, but it is NOT asking me for my wifi password.  It just goes right to the error message, declining my internet connection. It's xfinity wifi but this isn't an xfinity issue because all of my other devices ARE connected and working.  

We have had Rokus for years and never this issue.

Thank you. 

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1 REPLY 1\
Level 7

Re: Internet connection

I'm having basically the same issue. Trying to hook up a streaming stick, wifi, password all verified. but will not connect. I have 6 other roku devices and they all work fine. Joke!

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