Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Internet connection

I have Xfinity wifi but when I try to connect my Roku device it isn't giving me the option to enter my account information so that I can have internet connectivity

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1 Reply
Roku Employee
Roku Employee

Re: Internet connection


Thanks for the note.

Are you connecting your Roku device to your router?

For more information and troubleshooting connecting to your wireless network, visit our Support page here: How do I connect my Roku streaming device to my home network and the internet?


Danny R.
Roku Forum Moderator
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