Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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BeerGut50
Level 7

Internet connection issue

My Roku will connect to my router but says it doesn’t have an internet connection. I’ve reset the network settings, reset to factory default, restarted the Roku multiple times. All my other devices connect to my internet just fine (even my other 2 Rokus). I’m at a lose. 

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4 Replies
renojim
Level 21

Re: Internet connection issue

Is your ISP Spectrum by any chance?  Lots of people reporting problems with them and for some reason a new modem fixed their problem.

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cassssidy
Level 7

Re: Internet connection issue

I have the same issue. The wifi connects to every device in our house; phones, ipad and other tvs but will not connect to my tv in my bedroom.

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BeerGut50
Level 7

Re: Internet connection issue

Yea I have spectrum for internet. I have 2 other roku’s that work with no problems

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renojim
Level 21

Re: Internet connection issue

I don't understand the problem with Spectrum and I have Spectrum, but if they have a store convenient to you I'd try swapping out the modem.

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