Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Scott63
Level 7

Identical ROKU units, one successful Air Play

I have two identical ROKU units (4230X) running 10.0.0 - 4195-04. One appears in the Airplay option list on my iPhone (XR, 14.5.1) the other does not. Both are wired to the same network. Although the 4230 isn't listed as Airplay compatible I find it odd that one will work and the other doesn't. Suggestions?

 

Thanks.

0 Kudos
8 REPLIES 8\
StreamerUser
Level 20

Re: Identical ROKU units, one successful Air Play

The 4230 is listed as AirPlay2 compatible:

https://support.roku.com/article/360057488733

The Roku devices listed below must be running Roku OS 10.0 or higher to support Apple HomeKit and streaming with AirPlay 2.

  • Note: Devices running Roku OS 10.0 will receive AirPlay support in batches in the coming weeks.

Device Model

 Roku TV 

 Dxxxx, 8xxxx 

 Roku Streaming Stick 

 3600, 3800, 3801 

 Roku Express 

 3900, 3930, 3801 

 Roku Express+ 

 3910, 3931 

 Roku HD 

 3932 

 Roku 2 

 4205, 4210 

 Roku 3 

 4200, 4201, 4230 

 

Check for Settings/Apple AirPlay and HomeKit on the 4230 that doesnt show up - if that menu option doesnt exist, AirPlay2 support isnt installed (try checking for updates:  Settings/System/System update/Check now)

Scott63
Level 7

Re: Identical ROKU units, one successful Air Play

Thanks StreamerUser. That chart is different than the one I see on the Roku site. I’m in Canada, maybe that’s the difference?

This is what I see when I look at that page:

ABAD1CF4-021F-4BCD-91B3-C9474E1EAB42_4_5005_c.jpeg

The device is updated. I wonder if the key phrase there is

“Note: Devices running Roku OS 10.0 will receive AirPlay support in batches in the coming weeks.”

 

0 Kudos
StreamerUser
Level 20

Re: Identical ROKU units, one successful Air Play

The Canadian site chart/page is just non-updated.

You didnt really address the issue of whether the second one has AirPlay support:

Does it have Settings/Apple AirPlay and HomeKit or not?

0 Kudos
Scott63
Level 7

Re: Identical ROKU units, one successful Air Play

Both units have identical airplay options, both show airplay on. 

0 Kudos
StreamerUser
Level 20

Re: Identical ROKU units, one successful Air Play

Try the following:

1) Disable & re-enable WIFi on the Apple devices - try again

2) Restart all devices (Rokus, Apples, router/modem) - try again

3) Reset the paired devices: Settings/Apple Airplay and HomeKit/Require Code/Reset Paired Devices - try again

4) Setup HomeKit: Settings/Apple Airplay and HomeKit/Setup HomeKit - try again

5) Switch either Rokus or Apples from 5Ghz to 2.4Ghz, or from 2.4Ghz to 5Ghz - try again

6) Switch Roku's display output to 1080p - try again

0 Kudos
Scott63
Level 7

Re: Identical ROKU units, one successful Air Play

Thanks again, but no change. I’ll keep trying. 

0 Kudos
MTv33322
Level 7

Re: Identical ROKU units, one successful Air Play

Is Roku making plans a brand new replace? I even have confirmed my settings, confirmed the brand new software replace (nine.4), showed my tool is in a position; restarted the system several time, still no code on TV/Roku device. It’s now not working.

0 Kudos
Scott63
Level 7

Re: Identical ROKU units, one successful Air Play

Update: the other Roku now works without any intervention on my part. I suspect the batch update theory was correct. 

0 Kudos