Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

IP address

How do I get my roku device complete IP address to link my phone to my roku since I lost my remote?

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Level 13

Re: IP address

What device?  I'm guessing it's not already connected to your network or the app would be able to find it.  If it's a WiFi only Roku, your Roku MUST connect to your WiFi before you can use your phone.  If it supports a wired connection (only the Ultra), then the app should be able to find it.  If it doesn't support a wired connection and it's not connected, the only way to get it to connect is to use a Roku remote or a universal remote that supports Roku.  If it's a stick, the ONLY way to get it to connect to your WiFi is using a Roku remote.  No universal remotes will work with a stick.



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