Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

I need help my roku is no longer connecting to my wifi

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Level 7

Re: I need help my roku is no longer connecting to my wifi

5Ghz or 2.4Ghz?... mine no longer sees my 5Ghz network as of today. I have a Roku 4K stick.  No other device in my house has issues.

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Roku Employee
Roku Employee

Re: I need help my roku is no longer connecting to my wifi

@EdieHauser @ceejaymusic 

Thanks for the note.

We recommend rebooting both your wireless router and your Roku device.

We would also recommend checking out some wireless troubleshooting tips on our Support page here: Tips for improving the wireless connection to your Roku® streaming device

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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