Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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I'm in vehicle not a dorm

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I'm trying to use the stores free WiFi but my TV keeps asking if I'm in a dorm or hotel! Help lol, I travel a lot and need to save my hot spot data
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Re: I'm in vehicle not a dorm

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Hi there,

You may encounter this behavior on any network that uses a captive portal which requires a user to accept 'terms of use' before being able to access the network. You can see more about how to use Hotel and Dorm connect here: https://support.roku.com/article/215058118-how-do-i-use-hotel-dorm-connect-to-connect-to-the-interne...

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Highlighted
Level 19

Re: I'm in vehicle not a dorm

Jump to solution

Hi there,

You may encounter this behavior on any network that uses a captive portal which requires a user to accept 'terms of use' before being able to access the network. You can see more about how to use Hotel and Dorm connect here: https://support.roku.com/article/215058118-how-do-i-use-hotel-dorm-connect-to-connect-to-the-interne...

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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