Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

I have new internet provider

I have a new internet provider and i’m unable to connect my roku with new provider since my remote not linking it and the roku app not picking up my device.  I have a romu premiere

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: I have new internet provider

Go to any big box store and pick up a cheap universal remote that supports Roku.  The only other option is to configure your new Wi-Fi to match your old Wi-Fi - same SSID/network name and password.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos