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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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vdzack
Level 7
‎09-29-2020 10:52 PM

I can't get into Roku programs. It says I need to "unpause" Roku. How?

Xfinity solved my connectivity issues, but now I can't get into Roku. When I try, I'm told I need to "unpause" Roku. How do I do that? Thank you!

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renojim
Community Streaming Expert
‎09-30-2020 01:19 PM

Re: I can't get into Roku programs. It says I need to "unpause" Roku. How?

It's not clear what you're talking about.  Does this show up on your TV screen?  Can you post a picture?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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