Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have a Ruko + and I have set up in my with my family room with also he modem + router maybe 8 ft away off to the side. I have a secure network and an open network, for some reason it is only picking up the open network. When I manually enter the secure network it won’t pick it that up either. Any solutions? I have Linksys router E2500
Which Roku do you have? There are two current (and some past) devices that include a "+" in the name. If it's the Express+ you should be aware that device doesn't support dual band. It's 2.5 GHz only, and if the network you're seeking is 5 GHz, it won't see it.
What's the model number of the device?
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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