Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
How to fix Roku error code 016 (cannot connect to internet)
This is the 2nd Roku device with the same issue. I had my Roku set up and working fine for about 2 months and then all of a sudden I kept receiving error 016 (cannot connect to internet).
The wireless router seemed fine so I tried to watch Netflix on my computer with the same network my Roku connects to. I was able to watch Netflix and other apps via my computer without issue. So That ruled out an issue with my router.
I restarted my Roku device, and then tried to set up my wireless connection again. But then I received the error “no networks found”. The router hasn’t been moved and other devices are able to connect to wireless without issue. How do I fix this?