Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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originalamb
Level 7

How to change Roku to a new wireless network?

My router kicked the bucket so I got a new one yesterday. And now I'm unable to activate my Roku, as it's looking for the previous wireless network, which no longer exists. How do I get my Roku to recognize and connect with the new wifi network?

10 REPLIES 10\
makaiguy
Community Streaming Expert

Re: How to change Roku to a new wireless network?

Using your remote, Settings > Network > Set up connection.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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Patacake1230
Level 8

Re: How to change Roku to a new wireless network?

I have the same issue but I don’t have my Roku remote any longer. I’ve been using the app in my phone for over a year now. The only issue with that now is that I need both my phone & Roku to be on the same network to be able to use that. 
Can someone please help? (:

renojim
Community Streaming Expert

Re: How to change Roku to a new wireless network?

No one can help.  You need a remote.  The only other option is to set up your new router (SSID and password) to match your old router.

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korset26
Level 7

Re: How to change Roku to a new wireless network?

Having the same issue. Feel like stuck in a loop where I can't update the settings without being able to locate the device. Can't locate the device until I'm able to update the settings.

I only have the remote on my phone.

Any idea if I buy a replacement physical remote if it would connect?

 

 

Patacake1230
Level 8

Re: How to change Roku to a new wireless network?

Thank you 

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renojim
Community Streaming Expert

Re: How to change Roku to a new wireless network?

@korset26, yes a physical remote is what you need.  Depending on your model of Roku you may be able to get away with a universal remote.  If you have a stick, you'll need a genuine Roku remote.

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Patacake1230
Level 8

Re: How to change Roku to a new wireless network?

Thank you 😊 

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DM123
Level 7

Re: How to change Roku to a new wireless network?

had to get a new router and modem . How do I change the original set up?

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makaiguy
Community Streaming Expert

Re: How to change Roku to a new wireless network?


@DM123 wrote:

had to get a new router and modem . How do I change the original set up?


Scroll back up to the top of this thread and read the existing posts.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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