Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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originalamb
Level 7

How to change Roku to a new wireless network?

My router kicked the bucket so I got a new one yesterday. And now I'm unable to activate my Roku, as it's looking for the previous wireless network, which no longer exists. How do I get my Roku to recognize and connect with the new wifi network?

10 Replies
makaiguy
Level 20

Re: How to change Roku to a new wireless network?

Using your remote, Settings > Network > Set up connection.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
Patacake1230
Level 7

Re: How to change Roku to a new wireless network?

I have the same issue but I don’t have my Roku remote any longer. I’ve been using the app in my phone for over a year now. The only issue with that now is that I need both my phone & Roku to be on the same network to be able to use that. 
Can someone please help? (:

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renojim
Level 21

Re: How to change Roku to a new wireless network?

No one can help.  You need a remote.  The only other option is to set up your new router (SSID and password) to match your old router.

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korset26
Level 7

Re: How to change Roku to a new wireless network?

Having the same issue. Feel like stuck in a loop where I can't update the settings without being able to locate the device. Can't locate the device until I'm able to update the settings.

I only have the remote on my phone.

Any idea if I buy a replacement physical remote if it would connect?

 

 

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Patacake1230
Level 7

Re: How to change Roku to a new wireless network?

Thank you 

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renojim
Level 21

Re: How to change Roku to a new wireless network?

@korset26, yes a physical remote is what you need.  Depending on your model of Roku you may be able to get away with a universal remote.  If you have a stick, you'll need a genuine Roku remote.

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Patacake1230
Level 7

Re: How to change Roku to a new wireless network?

Thank you 😊 

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DM123
Level 7

Re: How to change Roku to a new wireless network?

had to get a new router and modem . How do I change the original set up?

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makaiguy
Level 20

Re: How to change Roku to a new wireless network?


@DM123 wrote:

had to get a new router and modem . How do I change the original set up?


Scroll back up to the top of this thread and read the existing posts.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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