Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

How to Find MAC Address?

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I also need customer support. I have a stick thingy thats not usb. Probably express2? I cannot find my mac address to use roku away from home since this place has only 1 wifi bar :/ 

 

Tech at resort needs mac to authorize internet connectikncand i cant w o the daymn mac address

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Level 19

Re: How to Find MAC Address?

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@Helpthisuser  Thanks for the note. The MAC address of your device can be located in the Settings>System>About menu. Some Roku models may also have the MAC address printed on the bottom of the device. 

 

Thanks,

Tanner

 

 

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Level 19

Re: How to Find MAC Address?

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@Helpthisuser  Thanks for the note. The MAC address of your device can be located in the Settings>System>About menu. Some Roku models may also have the MAC address printed on the bottom of the device. 

 

Thanks,

Tanner

 

 

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Level 7

Re: How to Find MAC Address?

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Hello Tanner, 

Is there a way to getting to the settings page without setting up the internet?  For me to connect my device, I need to register the MAC address first.  I cant seem to find settings as I only get prompted to set up my internet connection. 

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Re: How to Find MAC Address?

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Can you still find mac address without wifi?

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Re: How to Find MAC Address?

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I have the same issue. Did you ever figure it out?

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Level 7

Re: How to Find MAC Address?

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I need to find my wired Ethernet MAC address. I can’t find it anywhere on the tv, box, or in system settings. 

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Level 17

Re: How to Find MAC Address?

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It's in Settings->Network->About

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Level 7

Re: How to Find MAC Address?

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I can’t connect to our internet until I list the MAC address with my provider.  Therefore I can’t get the number under settings.  How can I find the MAC address without internet?

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