Help

Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jdjaimes1
Level 7
‎08-19-2020 05:28 PM

How can I connect my Roku premier+ with a 5G WiFi?

I changed my WiFi to a 5G and my Roku doesn’t show the network when I want to connect it.

0 Kudos
Reply
1 Reply
renojim
Community Streaming Expert
‎08-19-2020 06:45 PM

Re: How can I connect my Roku premier+ with a 5G WiFi?

What's the model number?  I think there was only one Premiere+ and it should support 5GHz, but Rokus that support 5GHz don't support DFS channels.  Make sure your access point (router) is set for channel 48 or below or 149 or above.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply