Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have reset my Roku network as seen in other posts. Did not fix it. Next I tested my hotspot on another device. It found it and connected to the internet. Therefore I did not reset the network on my phone.
My hotspot has only numbers in the password and broadcasts in 2.4 and 5Hz
Location in a Red Lion inn.
Roku see approximately 7-10 other devices, likely routers but not my mobile devices hotspot.
I think somehow it's filtering this type of connection out.
Oh I tried to connect to it via a Private connect too. That did not work either.
3. Enter Settings.. Network..SCAN AGAIN. (try pressing a few times.)
4. Enter Settings..System..System Restart.
5. Enter Settings..System..Advanced System Settings..Network Connection Reset...Reset Connection.
Then do another System Restart, navigate back to Network, and see if your Hotspot is now discoverable. If not, you may try also doing a Network Reset on your mobile device (this will clear any network settings you may have stored or corrupted network settings.)
If not, can you directly access the Red Lion's Guest Network? Similar procedures as to above but with the Red Lion's guest credentials if available? Assuming no guest wifi if you are trying to use hotspot.
Do you have any other devices that can connect to the hotspot in 2.4 GHz band? Do they show you what channel number is being used? In the 2.4 GHz band, Rokus only support the channels used in the US, i.e. channels 1-11.
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T