Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I had the same issue last night when trying to log into hotel wifi. I just couldn't get the Roku's Hotel and Dorm feature to trigger. I did however find a solution, which may be slightly technical, but if you're game, give it a shot. Ultimately what I did was change my computer's MAC address to clone the Roku's MAC Address so that after getting authorization on that address, it will grant it on any device that holds that same address. Just remember that only one MAC address can connect to that network at a time.
Alternatively you can:
Sign out from all networks. Locate your Roku's MAC Address:
Go to the Roku Home screen
SelectSettingsand press theOKbutton.
SelectSystemand press theOKbutton.
SelectAboutand press theOKbutton.
Note The MAC Address to use in the following steps
Wondering what happened with your travel router, how it works and did it work?
If you were asking me...
I have a simple TP-Link travel router. It has the ability to connect to the hotel WiFi and then act as a bridge for my internal devices. While I use the term bridge, it's really acting as a router using NAT, as it hides my devices from the hotel network. All their system sees is a single device connected, regardless of the devices I connect to the travel router.
My problem is getting the bridge to actually work. Sometimes it's successful, while other times it shows connected but nothing passes through. I can't troubleshoot much, since I have no control of the WiFi I'm connecting to.
Dan Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
I purchased the GL.iNet GL-AR750S-Ext (Slate) Gigabit Travel AC VPN Router and it has worked great. I usually plug it into the hotel room’s Ethernet port but I have also used it as a wireless bridge with success. I have also had success having the hotel’s IT department whitelist the MAC address of my Roku and that also works but it relies on others. I stay almost exclusively at Marriott properties so it might be different elsewhere.