Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Hon Hai Precision

Xfinity found Hon Hai Precision somehow connected to my xfinity internet connect along with my Apple MacBook and Roku and this HHP. As I have no idea who or what HHP does xfinity suggested I reach out to my product people. Apple says it has nothing to do with them. LG TV says it has nothing to do with them. So I’m reaching out to Roku.

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Level 13

Re: Hon Hai Precision

If they found the roku as it's own device then this is a different device.  Note that this is part of Foxconn so it could be any number of devices.  I'd look into what all devices you have in the home and which one isn't the one identified by them.

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