Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
My roku 1 has been disconnected from the wifi, my remote won’t work. I have downloaded both the roku app and Remoku app. To enter it manually for recognition I need the IP number which is not available because I can’t check it on my tv because the remote doesn’t work
... and recognize that your Roku 1 is now 8 years old. Although it is still receiving updates of the Roku operating software, many of the newer popular channels are being written to utilize advanced capabilities of newer models. Some channels won't install or work at all on older models, and some may work but not support features available on later models (multiple user profiles, for instance).
Doug Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
Roku Community Streaming Expert I am not a Roku employee, just a user like you.
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